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We shop differently now - can your business keep up?

Power Retail has published an article recently about what ecommerce tactics are becoming obsolete - They make an interesting point about businesses which are not offering a holistic shopping experience, given the changes to way we shop now in times of pandemic lockdowns and working from home.

Omni-channel retail (browsing and buying from any device, anywhere) is here; not just multi-channel retail (website plus bricks & mortar store). Placing a grocery order from the couch at 9pm to be collected next day – awesome!

Your challenge is to get your site mobile-friendly (not just desktop friendly), understand your customers’ buying habits, and then find the balance between the channels, and see them as interchangeable. 

Ask us how!